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Terms & Conditions

  1. INTRODUCTION

    Welcome to www.fillerskorea.com (“Website”), operated by Forever18 International Co., Ltd., based in the Republic of Korea.
    • Throughout the site, the terms “we,” “us,” and “our” refer to Forever18 International.
    • By accessing or using our services, you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms”), including any additional policies referenced herein or available by hyperlink.
    • These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
    • Please read these Terms carefully before accessing or using our Website.
    • Continued use of this Website signifies your acceptance of any current or future updates to these Terms.

  2. DEFINITIONS

    “User” or “Customer” refers to any person accessing or using this Website.
    • “Member” means a user who has created an account and agreed to these Terms.
    • “Operator” refers to Forever18 International Co., Ltd.
    • “Goods” means the products or items available for sale on the Website.
    • “Order” means a request submitted by the Customer to purchase Goods.
    • “Price” refers to the cost of Goods in USD, exclusive of additional charges like shipping or insurance.
    • “Conditions” refers to the Terms and Conditions outlined in this document.
    • “Buyer” means any individual or entity purchasing products through the Website.
    • “Seller” refers to Forever18 International Co., Ltd.

  3. ORDERING AND ACCEPTANCE

    Any Order submitted by a Customer constitutes an offer to purchase Goods in accordance with these Terms.
    • Orders become binding only upon confirmation and shipment of the Goods.
    • We reserve the right to refuse or cancel Orders at any time, for reasons including but not limited to: product availability, inaccuracies in product or pricing information, or issues identified by our payment processing system.
    • Once payment is completed and the Order is confirmed, it cannot be canceled or altered.
    • We reserve the sole right to decline or limit the sale of Goods to any person, geographic region, or jurisdiction, and may exercise this right on a case-by-case basis.
    • We reserve the right to limit quantities, manage inventory at our discretion, and prioritize verified resellers and repeat buyers.
    • We may require additional verification or information before accepting an order.
    • We reserve the right to allocate inventory based on availability, promotional events, or commercial priorities.
    • We retain the right to suspend or delay shipment in cases where payment verification, customs clearance, or other compliance checks are required.
    • Orders may be accepted or rejected at our sole discretion.

  4. PRICING AND PAYMENT

    All Prices listed are in USD and are subject to change without notice.
    • The Price does not include shipping, handling, insurance, duties, or taxes unless otherwise stated.
    • We accept multiple forms of payment, detailed on our Website. It is the responsibility of the Buyer to ensure all payment details are accurate and complete.
    • Payment must be completed within seven (7) days of placing an Order. Failure to pay will result in cancellation of the Order.
    • We reserve the right to modify pricing and payment terms for any product or service at our sole discretion, and such changes shall become effective immediately upon posting on the Website.
    • We may offer special pricing, discounts, or loyalty programs at our discretion, and such offers may be modified or withdrawn at any time without notice.

  5. PRODUCT AVAILABILITY AND LIMITATIONS

    All Goods are subject to availability. We reserve the right to limit quantities available for sale.
    • We may discontinue products or modify specifications without prior notice.
    • In the event of stock unavailability, we will contact the Buyer to offer an alternative product or process a refund.
    • Product images are for illustrative purposes only. Actual products may differ in appearance, packaging, or labeling depending on batch or manufacturer updates.
    • The Seller retains the right to allocate available inventory among orders at its own discretion in the event of limited stock.
    • Product listings do not constitute binding offers. We reserve the right to correct product details at any time.
    • All product descriptions are provided in good faith, but errors may occur. We make no warranty regarding their accuracy.

  6. DELIVERY AND SHIPPING

    Title and risk of loss transfer to the Buyer upon delivery to the carrier.
    • We are not liable for delays or losses caused by third-party delivery services.
    • Shipping and handling fees are non-refundable under any circumstances, except where required by law or in cases of proven fault by the Seller.
    • Delivery dates are approximate and not guaranteed. Additional delays may occur during promotional periods or due to customs clearance.
    • The Buyer is responsible for providing accurate shipping details. Incorrect or incomplete addresses may result in delayed or failed delivery, for which the Buyer bears full responsibility.
    • We reserve the right to select the method and carrier of shipment, and to make partial shipments when deemed necessary.
    • Buyers are encouraged to track their shipments using the tracking number provided.
    • The Seller is not responsible for additional fees, customs duties, or taxes charged by the destination country.

  7. WARRANTY AND LIABILITY

    Products are sold “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability or fitness for a particular purpose.
    • Customers must use the products strictly according to instructions and are responsible for ensuring product suitability.
    • We are not liable for damage or injury resulting from misuse, mishandling, or incorrect application of products.
    • In the event of a manufacturing defect, we may, at our discretion, offer a replacement or refund. This does not extend to damage caused by the Buyer or third parties.
    • We make no guarantee that the Goods comply with the regulations of the Buyer’s country; it is the Buyer’s responsibility to ensure regulatory compliance.
    • We are not responsible for customs clearance delays or regulatory restrictions in the destination country.

  8. RETURNS, REFUNDS, AND REPLACEMENTS

    If a product arrives damaged or defective, the Customer must contact us within seven (7) days of receipt, providing photographic evidence and order information.
    • We reserve the right to approve or reject refund or replacement requests at our discretion.
    • Return shipping costs are the responsibility of the Customer unless the return is due to an error on our part.
    • We do not offer refunds for items returned due to personal dissatisfaction or change of mind.
    • Returned Goods must be in original packaging and unused condition; otherwise, no refund or replacement will be granted.
    • We may offer store credit or partial refunds depending on the situation.
    • Refunds may take up to 29 business days to process upon approval.

  9. ERRORS, INACCURACIES, AND OMISSIONS

    We reserve the right to correct any typographical errors, inaccuracies, or omissions related to product descriptions, pricing, shipping charges, availability, or promotions at any time without prior notice, including after an order has been submitted.
    • We are not obligated to honor orders placed at erroneous prices or terms resulting from such inaccuracies.
    • We may cancel or adjust orders if mispricing or misinformation occurs.

  10. USER ACCOUNTS AND RESPONSIBILITIES

    Users are responsible for maintaining the confidentiality of their account and password.
    • Users agree not to impersonate another person or use false information.
    • Unauthorized use of another user’s account or credentials is strictly prohibited.
    • We reserve the right to suspend or terminate accounts at our sole discretion.
    • We reserve the right to decline or cancel account access for any user who abuses the system or violates these Terms.
    • Buyers must promptly update account and shipping information to ensure accurate order processing.

  11. INTELLECTUAL PROPERTY

    All Website content, including text, images, logos, and graphics, is the intellectual property of Forever18 International Co., Ltd. and protected under applicable copyright and trademark laws.
    • Users may not reproduce, distribute, or commercially exploit any content without our written permission.
    • Use of our trademarks or brand assets without authorization may result in legal action.

  1. REVIEWS AND CONTENT SUBMISSION

    By submitting a review or content, you grant us a non-exclusive, royalty-free license to use, display, and distribute your content.
    • We may edit or remove reviews that violate our content guidelines, including offensive, inaccurate, or misleading posts.
    • Reviews may be used for marketing, advertising, or product improvement purposes.
    • We are not obligated to post any submitted content and reserve full editorial control.
    • Buyers submitting reviews must not include private information, false statements, or promotional content for third parties.

  2. TERMS DURING SALES OR PROMOTIONS

    Orders placed during sales are final and cannot be changed or canceled.
    • Shipping delays may occur due to high volume.
    • Discounts must be applied at checkout; retroactive discount applications are not allowed.
    • Complimentary gifts or samples are not included during promotional events.
    • Changes to shipping address or products are not permitted once the order is submitted.
    • Failure to complete payment within the specified period will result in cancellation.
    • Promotional terms are subject to change or withdrawal without notice at our sole discretion.

  3. GOVERNING LAW

    These Terms and any related transactions are governed by the laws of the Republic of Korea.
    • Any disputes shall be subject to the jurisdiction of competent Korean courts.

  4. MODIFICATION OF TERMS

    We reserve the right to update or replace any part of these Terms at any time without prior notice.
    • It is your responsibility to review our Website periodically.
    • Continued use of the Website following any changes constitutes acceptance of those changes.

  5. CONTACT INFORMATION

    For any inquiries about these Terms and Conditions, please contact us: contact@fillerskorea.com

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